Covid-19

Hello, we would like to keep you up to date you with the current situation regarding Coronavirus. 

We are delighted to be able to announce that Opus will reopen on Monday 6th July - we can't wait to see all our brides !

We have had to make a few changes in the salon in order to be able to ensure the health, safety and well being of our staff and brides. Rest assured you will still receive the same exceptional Opus customer service  and our team are all here to help you have an enjoyable, memorable wedding dress experience. 

Our hearts go out to all couples out there who are have had to make huge decisions about whether to postpone or cancel their weddings in light of the Covid-19 lock down restrictions. We also feel for all those family members, friends, loved ones and wedding professionals who are left with difficult decisions to make too.

However, we understand it is hugely important for you all to know that we are very much available via our Facebook messenger and email. We are here to answer any queries you may have and have compiled a list of questions and answers below that may help.

Frequently Asked Questions

We are opening on 6th July

We can't wait to welcome our brides back into the salon when we reopen our doors on the 6th July. We have made some changes to keep our staff and brides safe whilst still delivering our exceptional Opus customer service and providing you with an enjoyable, memorable wedding dress experience. 

You can book online or via telephone

Our online booking system is available 24 hours a day.  Alternatively you can reach us on (01294) 824838 and we will be happy to assist in booking your appointment. We advise you to book early as appointments will be limited and we anticipate a high demand 

You can bring two guests with you to attend your bridal appointment

To ensure the safety of our staff and brides at this time we can only admit two guests per bride for bridal consultation appointments. This allows us to practice safe social distancing within the salon. You are of course more than welcome to include other members of your bridal party virtually via FaceTime or Zoom so that they can still be part of your wedding dress experience. 

Yes, there is a £25 fee for Bridal Consultations

We have introduced a non refundable fee of £25 for all bridal consultation appointments, payable at the time of booking. This has been necessary to allow us to meet high demands for appointments whilst ensuring the safety of our staff and brides by dedicating extra time for sanitising the salon, dressing area and gowns in between appointments. The Couture team will be wearing PPE and we will supply you and your guest with hand sanitiser, gloves and face masks. Prior to your appointment full guidelines will be sent to you with all the relevant information. 

Yes - you will still be able to find your dream dress

Lockdown may have disrupted your wedding dress shopping plans but you still have time to find your dress. If you are getting married this year you have the option of choosing from our immaculate designer sample gowns which are available immediately. In addition to this our designers hold brand new stock, which is available on a short timescale,  it may be your dream dress is already made and waiting for you. 

Rest assured you have lots of options available and Team Opus will help you find your perfect dress. 

YES - you will still be able to find your dream dress

If you had been planning on wedding dress shopping then lockdown happened don't worry you still have time to find your dress . 

You can either order your dress as normal, all our made to order dresses are expected to arrive in store approximately 6 months from the date of order. Alternatively our designers hold brand new stock so it may be that your dream dress is already made and waiting for you. In addition to this the gowns in our immaculate designer sample range are in store and available immediately. 

Rest assured you have lots of options available and Team Opus will help you find your perfect dress. 

Book a first try of own gown appointment

We have quality checked and safely stored gowns which arrived during lockdown. As we normally would we now invite you to book an appointment to come in and try on your dress. We don't carry out any alterations at this appointment, it's just the chance for you to try on your own gown and start thinking about shoes, underwear and accessories if you haven't already. 

First try on appointments will be available on Mondays, Thursdays and Friday when we reopen. At present we able to accommodate one guest at first try appointments. This is to allow safe social distancing within the salon. You are of course more than welcome to include any members of your bridal party virtually via FaceTime or Zoom. We understand if you would prefer to delay your first try on of your gown to a later date when restrictions may be change.

Alterations appointments available from 6th July

We will be offering alteration appointments from 6th of July onwards so whether you have still to start, continue or finish your alterations you will be able to book your alteration appointment when our booking system opens on 23rd June.

Your first alteration appointment should be 12 weeks before your wedding date, if you are unsure of when you should begin your alteration appointments or are unable to book online please contact us by telephone (01294) 824838 or email hello@opuscouture.com. Please book early to secure your preferred day and time. Alterations are carried out in the salon Monday to Friday only. 

If you had already begun your alterations and your wedding date has changed please get in touch and we will reschedule your appointments. 

Alteration appointments will be available on Mondays, Thursdays and Fridays when we reopen.  We can currently accommodate 1 guest at your fitting appointment.  This is to allow safe social distancing within the salon. You are of course more than welcome to include any members of your bridal party virtually via FaceTime or Zoom. 

Don't Worry, We Are Keeping It Safe

All dresses will be kept safely in storage, just as we always do until they are wedding day ready for you.

We Are Tracking All Our Orders

We are in continuous contact with our designers and suppliers. At present we are not expecting any significant disruption to our deliveries and we will be in touch with you directly when your gown is ready for despatch.

We've paused bridesmaid appointments for now

For now we have temporarily placed our Bridesmaids appointments on hold due to limited appointment availability and social distancing restrictions making it difficult to safely accommodate bridesmaid parties. 

Please book a Bridesmaid Collection Appointment

Our bridesmaid dresses are all quality checked on arrival and are safely stored for you until collection. 

We will be offering Bridesmaid dresses collection appointment from 6th July. Please book via telephone (01294) 824838 from 6th July or by email - hello@opuscouture.com

Bridesmaid Collection appointments will be available on Mondays, Thursdays and Fridays.

Due to social distancing restrictions it will not be possible to try on dresses in the salon at the collection appointment. In order to ensure the health and safety of our staff and brides only one person should attend the collection appointment. 

No, all guests must be over 16

To be able to ensure social distancing and meet health and safety requirements we are unable to accommodate any children or babies during this time. 

Please Let Us Know

We are sorry to hear that your wedding is being delayed or postponed. Please let us know as soon as you can of any date changes to allow us to plan our diary for your fitting appointments when we re-open.

You might be using this time to sort out your official wedding photos. We would love to see them! We love to publish photos and stories on our social media and website, so please send them through.

We Are Still Here To Help

Email us at hello@opuscouture.co.uk

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Opus Management Team Sharon McPherson

Be an Opus Bride

Member of the Retail Bridalwear Association, offering protection and reassurance to brides.